Data We Collect and Why It Matters
We collect information in two ways: what you give us directly, and what your device shares automatically. When you register, you provide a name, phone number, and email address. When you add a payment method — bKash, Nagad, or Rocket — we store the wallet number
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linked to your account so deposits and withdrawals route correctly. We do not store your mobile banking PIN or full transaction credentials; those stay inside your own wallet app. Your device sends us session data: IP address, browser type, and which pages you visit. We use
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this to detect unusual login attempts and to keep your account secure. If you contact our support team, that conversation is also stored as part of your account record. We keep your data only as long as your account is active or as required by applicable
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regulations in your region. You can request a copy of your data or ask us to close your account at any time through our support channel. Availability of our services depends on local law and eligible regions — if local rules in your area restrict data
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transfers, those rules take precedence over anything stated here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.